BMW of Champaign

Testimonials

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Esther Im
Full Star Full Star Full Star Full Star Empty Star
1-19-2020
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Nancy Huang
Full Star Full Star Full Star Full Star Full Star
1-19-2020
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William Estergard
Full Star Full Star Full Star Full Star Full Star
1-18-2020
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STEPHEN OSTWINKLE
Full Star Full Star Full Star Full Star Full Star
1-17-2020

I have always been warmly greeted when I drive into this dealership, and it was the same on this visit. Jeff listened and took my requirements for the fixes I needed. They got back to me within a coupe of hours stating they needed to order some parts and also gave me an update of needed and upcoming services based on their inspection. I like this service, since it gives me a heads up and on track to keep my car running and in good shape. Jeff called when my car as finished and the shuttle service picked me up in a very timely manner. Jeff went over everything with me upon arrival for pickup and thanked me. I received that readout of upcoming needs for my vehicle. This is great customer service and I will always be back.

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Shevon Walker
Full Star Full Star Full Star Empty Star Empty Star
1-17-2020

We purchased a 2012 Nissan Altima for my daughter. I feel like we got a good deal. The last car we purchased there a few year ago was a used 2006 Honda Civic and the engine cracked a few months after purchasing it. I am hopeful that this vehicle will work out much better. Our sales guy, Christian, was nice and personable (the first salesman we encountered when I looked at a different car needs some additional customer service training, so I had to ask for someone different). Financing went smoothly, our finance guy was good/knowledgeable and we were able to add a service warranty. All in all not a bad experience.

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Dan Erwin
Full Star Full Star Full Star Full Star Full Star
1-17-2020
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JenandDan Davidson
Full Star Full Star Full Star Full Star Full Star
1-16-2020

Jeff is the best advisor ever. He makes sure me needs are met in a timely manner and that my experiences are always pleasant.

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Pedro Bello-Maldonado
Full Star Full Star Full Star Full Star Full Star
1-16-2020
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Rose F
Full Star Full Star Full Star Full Star Empty Star
1-16-2020
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Lisa Pierce
Full Star Full Star Full Star Full Star Full Star
1-15-2020

We needed a good, new, car ASAP! These folks were very attentive & helpful.

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Amy Weber
Full Star Full Star Full Star Full Star Full Star
1-15-2020
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Yukti Kathuria
Full Star Full Star Full Star Full Star Full Star
1-14-2020
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michael sherfield
Full Star Full Star Full Star Full Star Full Star
1-14-2020
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Scout Coady
Full Star Full Star Full Star Full Star Full Star
1-12-2020

Tommy was an excellent sales man who did a really great job helping me pick out my first car! Very honest and straight forward, which we all appreciated. Lance was great too! 10/10

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Karin Hodgin Jones
Full Star Full Star Full Star Full Star Full Star
1-12-2020
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Debbie Okerlund
Full Star Full Star Full Star Empty Star Empty Star
1-11-2020

Overall the service there is good. My only problem is that it seems when I go in for minor service it turns into major every time. I do realize that items go wrong and need attention but to happen every time just seems odd.

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Rob Weddle
Full Star Full Star Full Star Full Star Full Star
1-10-2020

Great service on a recall and oil change. Did it while i waited and even washed my car

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Bob Shoda
Full Star Full Star Full Star Full Star Full Star
1-10-2020
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Allison Ehrich Bernstein
Full Star Full Star Full Star Full Star Full Star
1-10-2020
DEALERRATER
peacepond
Full Star Full Star Full Star Full Star Full Star
1-10-2020
I brought my vehicle in for new tires. They found that I...

I brought my vehicle in for new tires. They found that I needed a new battery. At my last visit Chris had told me to call ahead before my visit so he could order tires if he needed to - I did and the tires were ready when I got there. I appreciated Chris’s attention to detail.

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Chelsea Schmalenberg
Full Star Full Star Full Star Full Star Full Star
1-9-2020
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Jingshu Hui
Full Star Full Star Full Star Full Star Full Star
1-9-2020
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Kathy Sansone
Full Star Full Star Full Star Full Star Full Star
1-9-2020
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serge dirge
Full Star Full Star Full Star Full Star Full Star
1-8-2020

Steve was a friendly face and very helpful to me on my first real purchase of a vehicle. Eveyone I spoke to during the process was honest and informative. I left feeling really good about the car that I bought.

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Rana Youssef
Full Star Full Star Full Star Full Star Full Star
1-8-2020

Great service! Our salesperson was Quincy Rice and he was fantastic. Quincy is very knowledgeable was able to answer all the questions I had, and he made the process very smooth and easy. I would definitely recommend him!

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Jennifer Pacey
Full Star Full Star Full Star Full Star Full Star
1-8-2020

Great service! The appointment scheduling went smoothly. Checking in the car was easy and the people were lovely to work with. I was greeted and treated with respect and I felt “seen”.

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Mark Taylor
Full Star Full Star Full Star Full Star Full Star
1-7-2020
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Jason Thomas
Full Star Full Star Full Star Full Star Empty Star
1-7-2020
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Gary Day
Full Star Full Star Full Star Full Star Full Star
1-7-2020

Always courteous and knowledgeable. Servicing of my car was done in good time.

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Tom Bryan
Full Star Full Star Full Star Full Star Full Star
1-7-2020
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Jeniece Baines
Full Star Full Star Full Star Full Star Empty Star
1-6-2020
DEALERRATER
Claudia
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Always friendly, punctual, and thorough. Was able to...

Always friendly, punctual, and thorough. Was able to get in same day. This dealership is conveniently located. Ben, Christian, Chris, Craig, et al, consistently polite and indulgent. Have only had one negative experience here over the years that caused me to take my business elsewhere. Overall though, I like the vibe here.

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Alexandre Ponfick
Full Star Full Star Full Star Full Star Full Star
1-5-2020
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Beth Coleman
Full Star Full Star Full Star Full Star Full Star
1-4-2020
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Kihyun Cho
Full Star Full Star Full Star Full Star Full Star
1-3-2020
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Derrick Ennis
Full Star Full Star Full Star Full Star Full Star
1-3-2020
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Lisa Courtney
Full Star Full Star Full Star Full Star Full Star
1-3-2020

Great service! Provided updates frequently and very friendly.

DEALERRATER
bdodge889
Full Star Full Star Full Star Full Star Full Star
1-3-2020
Always get excellent, red-carpet service here. Their...

Always get excellent, red-carpet service here. Their pay-online option worked great when I needed to pick up my vehicle after-hours. Great job, thanks!

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Dan F
Full Star Full Star Full Star Full Star Full Star
1-1-2020
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Jeff Voelker
Full Star Full Star Full Star Full Star Full Star
1-1-2020
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Jonathan Kerr
Full Star Full Star Full Star Full Star Full Star
1-1-2020

Jonathan Kerr is a Great American. Buy a vehicle from him!

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Leon Dash
Full Star Full Star Full Star Full Star Full Star
1-1-2020
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Hellen McDonald
Full Star Full Star Full Star Full Star Full Star
1-1-2020
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Theresa Feller
Full Star Full Star Full Star Full Star Full Star
12-31-2019
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Paul Weston
Full Star Full Star Full Star Full Star Full Star
12-31-2019

Service staff are always friendly and helpful. Work is always completed perfectly and on time.

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David Washburn
Full Star Full Star Full Star Full Star Full Star
12-31-2019